Where we ship
ShedLoop ships worldwide. Orders are picked, packed and dispatched from our fulfilment partner's warehouse with a tracking number for every parcel.
Processing time
Orders are dispatched within 1–3 business days of payment. You will receive a shipping confirmation email with your tracking number as soon as the parcel leaves the warehouse. Tracking can take 2–4 days to show its first scan — this is normal and does not mean the parcel is lost.
Delivery times & cost
| Destination | Typical delivery after dispatch |
|---|---|
| United States | 8–14 business days |
| United Kingdom, EU, Canada | 8–15 business days |
| Australia & New Zealand | 10–18 business days |
| Rest of world | 10–20 business days |
Shipping cost: $4.95 flat rate. Free on every order of $45 or more.
These are typical ranges, not guarantees. Customs checks, public holidays and peak season (November–December) can add time.
Duties and taxes
Any import duties or taxes charged by your country are the responsibility of the recipient. In most of our markets, parcels of this value and weight clear without additional charges.
Wrong or incomplete address
Please check your address at checkout. If you spot a mistake, email support@shedloop.com within 12 hours of ordering and we will correct it before dispatch. Once a parcel has shipped, the address cannot be changed.
Lost or delayed parcels
If your tracking has not updated for 10 business days, or your order has not arrived 30 business days after dispatch, contact us at support@shedloop.com with your order number. We will investigate with the carrier and, if the parcel is confirmed lost, send a replacement or refund you in full — your choice.
Tracking your order
Use our Track Order page with the tracking number from your shipping confirmation email.
Questions
Email support@shedloop.com — we answer within one business day.